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title: Careers - Administrative Staff
---

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# Join the KILOS 🇵🇭 Team

## **Administrative Staff - Full-time**

We are hiring and partnering with professionals who are as passionate about people as they are about progress.

**Be the Heart of Our Fitness Community**

At KILOS 🇵🇭, we're more than just a gym; we're a community dedicated to empowering individuals to achieve their fitness goals through functional movement, unwavering support, and a positive, energetic atmosphere.

We're looking for a dynamic and passionate individual to join our team as a full-time **Administrative Staff** member and be a key player in creating an exceptional experience for our members.

**About Us**

At KILOS 🇵🇭, we believe fitness is for everyone, and we're committed to providing a welcoming and supportive environment for our members and staff.

**Our Vision**

Our vision is to be the leading fitness community in the Philippines, celebrated for our welcoming atmosphere, our commitment to member success, and our positive, energetic culture.

**Our Mission**

Our mission is to create a friendly space where everyone can enjoy fitness.

We focus on providing excellent service, fostering a strong community, and ensuring smooth operations so our members can thrive in their fitness pursuits.

**Our Core Values**

We live by the KILOS principles:

- **Kindness:** We foster a culture of kindness, care, and empathy, creating a supportive and inclusive environment where everyone feels valued. This is reflected in our interactions with members and colleagues.
- **Integrity:** We uphold the highest standards of integrity in our interactions with members, staff, and the community.
- **Lifelong Learning:** We are committed to continuous growth and learning, both in our professional practices and in our pursuit of personal development.
- **Optimism:** We maintain a positive and optimistic attitude, inspiring our members and colleagues. We believe that a positive attitude is essential for success.
- **Strength:** We empower our members and staff to develop both physical and mental strength, enabling them to overcome challenges and reach their full potential.

**Why Join the KILOS 🇵🇭 Team?**

- **Be a Vital Part of Our Community:** You'll be the face of KILOS 🇵🇭, playing a crucial role in creating a positive and welcoming experience for our members.
- **Grow Your Skills:** We're committed to investing in our staff and providing opportunities for professional development in various areas, including marketing, membership management, and customer service.
- **Work in a Positive and Energetic Environment:** Experience the energy and camaraderie of our dynamic and thriving fitness community.
- **Make a Real Impact:** You'll contribute directly to the success of our members and the growth of our gym.

**We're Looking For:**

We are seeking a passionate and energetic individual to join our team as a full-time **Administrative Staff**.

The ideal candidate will be a highly motivated and organized individual with a passion for fitness and excellent interpersonal skills.

You will be responsible for a variety of tasks, including marketing, membership management, and front desk duties.

**Roles and Responsibilities**

As **Administrative Staff** at KILOS 🇵🇭, you will be responsible for:

- **Front Desk Operations:**

- - Greeting members and visitors with a positive and welcoming attitude.
    - Answering phone calls and responding to inquiries in a professional and timely manner.
    - Assisting members with check-in/check-out procedures.
    - Providing information about gym services, programs, and schedules.
    - Handling member inquiries, concerns, and feedback with empathy and efficiency.

- **Membership Management:**

- - Processing new memberships, renewals, and cancellations.
    - Maintaining accurate member records and databases.
    - Managing membership payments and billing.
    - Promoting membership sales and upgrades.

- **Marketing Support:**

- - Assisting in the development and implementation of marketing strategies to attract new members and retain existing ones.
    - Working hand-in-hand with a dedicated social media marketing team to ideate and create engaging content for social media platforms, email marketing, and other communication channels.
    - Assisting in the organization of gym events and promotions.
    - Monitoring and analyzing marketing campaign performance.

- **General Administrative Support:**

- - Maintaining a clean, organized, and welcoming front desk area.
    - Assisting with general office tasks, such as filing, data entry, and correspondence.
    - Supporting other staff members as needed.

**Qualifications**

- Proven experience in a customer service or administrative role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in basic computer applications (MS Office Suite, etc.).
- Ability to work independently and as part of a team.
- Positive attitude, high energy, and a passion for fitness and customer service.
- Ability to handle sensitive information with confidentiality.

**How to Apply**

**Ready to join us?**

Please submit your Curriculum Vitae (CV) and a cover letter explaining why you're a great fit for this position.

In your application, please highlight:

- Your relevant experience in customer service, administration, marketing, or membership management.
- Your computer skills and any relevant software proficiencies.
- Your passion for fitness and your positive, energetic personality.

We will review your application and be in touch if your qualifications and experience align with our current needs.

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